Sonic188 is committed to protecting the privacy and personal data of every player on our platform. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you hold over your personal data. Please read this document carefully. By registering an account or using the Sonic188 platform, you acknowledge that you have read and understood this Privacy Policy.
Six core principles guide every data-handling decision we make at Sonic188. These are not aspirational statements — they are operational commitments reflected in our systems, processes, and staff training.
We collect personal data only for the specific purposes described in this Policy — account management, payment processing, regulatory compliance, and service improvement. We do not collect data speculatively or for undefined future uses.
All personal data on the Sonic188 platform is protected by 256-bit SSL encryption in transit and AES-256 encryption at rest. Access to personal data is restricted to authorised personnel on a strict need-to-know basis with full audit logging.
Sonic188 does not sell, rent, or trade your personal data to third parties for commercial purposes. Data sharing with service partners is limited to what is strictly necessary for delivering the services described in this Policy.
You have the right to access, correct, and in certain circumstances delete your personal data held by Sonic188. Requests can be submitted to our support team and will be processed within the timeframes set out in this Policy.
We retain personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Financial transaction records are retained for a minimum of five years in accordance with AML regulations.
This Privacy Policy is written in plain, accessible English so that every Malaysian player can understand exactly how their data is handled. We do not hide significant data practices in footnotes or cross-references to inaccessible documents.
This Privacy Policy ("Policy") is issued by Sonic188 ("we", "us", "our", "the Platform"), the operator of the online casino and sports betting platform accessible at https://sonic188.cam. Sonic188 is a premium digital gaming service serving players in Malaysia and other permitted jurisdictions.
We recognise that your privacy is important to you. As a player from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, or anywhere else in Malaysia, you entrust us with personal information when you register, deposit, play, and withdraw. This Policy explains in plain English exactly what we do with that information.
This Policy applies to all personal data we collect and process in connection with your use of the Sonic188 Platform, including data collected through the website, mobile browser interface, live chat support, email correspondence, and any other channel through which you interact with us. It applies to all registered players, prospective players, and visitors to the Platform.
For the purposes of this Privacy Policy, the following terms shall have the meanings assigned below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or could reasonably be used to identify a living individual, directly or indirectly. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, disclosure, modification, and deletion. |
| "Data Controller" | Sonic188, as the entity that determines the purposes and means of processing your Personal Data. |
| "Data Processor" | Any third party that processes Personal Data on behalf of Sonic188 under a contractual arrangement. |
| "KYC" | Know Your Customer — the identity and age verification process required by anti-money-laundering regulations. |
| "Cookies" | Small text files stored on your device by your browser when you visit the Platform, used to remember preferences and support analytics. |
| "Platform" | The Sonic188 website and all associated services accessible at https://sonic188.cam. |
When you create a Sonic188 account, we collect the information you provide during registration, which includes: full legal name, date of birth, residential address (including city and postcode), email address, mobile phone number, and preferred username. This information is necessary to establish and manage your account.
In order to comply with anti-money-laundering (AML) obligations and to verify that players are aged 21 or above, we collect and process identity documents including: government-issued identification (such as Malaysian MyKad or passport), proof of residential address (such as a utility bill or bank statement), and in certain circumstances, proof of the source of funds used to make deposits.
We collect information related to your financial transactions on the Platform, including: payment method details (e-wallet account references, bank account numbers, cryptocurrency wallet addresses), transaction amounts and timestamps, deposit history, withdrawal history, and wagering activity. Full card numbers and sensitive authentication credentials are processed by our PCI-compliant payment service providers and are not stored directly by Sonic188.
We collect records of your activity on the Platform, including: games played, wagers placed, winnings and losses, sports betting selections (including Liga Super Malaysia, EPL, and other markets), session durations, game histories, and bonus usage. This data is used for account management, responsible gambling monitoring, and regulatory compliance.
We automatically collect certain technical information when you access the Platform, including: IP address, device type and operating system, browser type and version, time zone setting, language preferences, referring URL, and pages visited on the Platform. This information is used for security monitoring, fraud prevention, and service improvement.
If you contact our support team via live chat, email, or any other communication channel, we retain records of those communications. This includes the content of messages, timestamps, and the resolution status of any query or complaint.
Sonic188 collects personal data through the following channels:
Sonic188 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
| Legal Basis | Examples of Processing Activities |
|---|---|
| Contractual necessity | Account creation, payment processing, withdrawal fulfilment, providing gaming services. |
| Legal obligation | KYC/AML verification, age verification, transaction record-keeping, regulatory reporting. |
| Legitimate interests | Fraud detection, security monitoring, Platform analytics, responsible gambling monitoring. |
| Consent | Marketing communications (where you have opted in), non-essential cookies. |
Sonic188 uses the personal data we collect for the following purposes:
Sonic188 shares personal data with carefully selected third-party service providers who assist us in delivering the Platform's services. These include: payment processors and e-wallet operators, identity verification and KYC providers, fraud detection and risk intelligence services, cloud hosting and infrastructure providers, and customer support platform operators. All service partners are bound by contractual data protection obligations and are prohibited from using your data for any purpose other than providing the contracted service.
Sonic188 may disclose personal data to regulatory bodies, law enforcement agencies, tax authorities, or other governmental bodies where required to do so by applicable law, court order, or regulatory direction. We will endeavour to notify affected individuals of such disclosures where we are legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or substantially all of Sonic188's assets, personal data held by the Platform may be transferred to the acquiring entity. Players will be notified of any such transfer and any material change to the terms under which their data is processed.
Sonic188 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Any data sharing beyond what is described in this Policy requires your explicit prior consent.
Cookies are small text files placed on your device when you visit the Sonic188 Platform. They allow the Platform to remember your preferences, maintain your session, and collect usage analytics. In addition to cookies, we may use similar technologies such as web beacons, pixel tags, and local storage objects.
| Cookie Type | Purpose | Retention |
|---|---|---|
| Essential | Required for the Platform to function — session management, login authentication, security tokens. | Session / up to 24 hours |
| Functional | Remembers your preferences such as language settings, game layout options, and deposit method selections. | Up to 12 months |
| Analytics | Tracks aggregated usage patterns to help us understand how players navigate the Platform and where improvements can be made. | Up to 24 months |
| Marketing | Used to deliver relevant promotional content to players who have opted in to marketing communications. | Up to 12 months |
You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may prevent some features of the Sonic188 Platform from functioning correctly. Non-essential cookies (analytics and marketing) can be declined without affecting your ability to access core Platform features.
Sonic188 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The table below summarises our principal data retention periods:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account plus 5 years after closure | Contractual obligation and regulatory requirement |
| KYC / identity documents | Minimum 5 years from last transaction | Anti-money-laundering legal requirement |
| Financial transaction records | Minimum 5 years from transaction date | AML and tax compliance |
| Gaming activity logs | 3 years from date of activity | Regulatory compliance and dispute resolution |
| Support communications | 2 years from resolution date | Quality assurance and dispute evidence |
| Marketing consent records | Until consent withdrawn plus 1 year | Consent management compliance |
| Analytics data (anonymised) | Up to 24 months | Legitimate interest in service improvement |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with our internal data destruction procedures.
Sonic188 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While we take all reasonable steps to protect your data, no digital transmission or storage system is entirely immune to risk. In the event of a personal data breach that is likely to result in significant harm to affected individuals, Sonic188 will notify affected players in accordance with applicable legal requirements.
As a player on the Sonic188 Platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at the email address provided in Section 16 of this Policy.
You may request a copy of the personal data we hold about you. We will respond within 30 days of a verified request.
You may request correction of inaccurate or incomplete personal data held in your Sonic188 account at any time.
In certain circumstances you may request deletion of your personal data, subject to legal retention obligations.
You may request that we limit processing of your data in specific circumstances, such as while a rectification request is being resolved.
Where technically feasible, you may request that we provide your personal data in a structured, commonly used machine-readable format.
You may object to processing of your personal data based on legitimate interests, including for direct marketing purposes, at any time.
Requests to exercise your data rights will be processed within 30 calendar days. In complex cases, this period may be extended by a further 60 days, in which case we will inform you of the extension and the reason for it. We may require you to verify your identity before processing a data rights request.
The Sonic188 Platform is strictly for players aged 21 years and above. We do not knowingly collect or process personal data from individuals under the age of 21. Our registration and KYC processes include age verification steps designed to prevent access by underage individuals.
If Sonic188 becomes aware that personal data has been collected from an individual under 21, we will immediately close the relevant account, securely delete the associated personal data (subject to any legal retention obligations), and return any deposits made. If you believe that a minor has registered an account on the Platform, please contact our support team immediately.
In the course of delivering its services, Sonic188 may transfer personal data to third-party service providers located outside Malaysia. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your data, including contractual data protection clauses that impose equivalent obligations to those set out in this Policy.
Specifically, cryptocurrency transactions involving networks such as Bitcoin (BTC), Ethereum (ETH), and USDT TRC20 are processed on decentralised public blockchain networks. By making a cryptocurrency deposit or withdrawal, you acknowledge that certain transaction data (such as wallet addresses and transaction amounts) is recorded permanently on public blockchain ledgers and cannot be deleted.
The Sonic188 Platform may reference third-party payment services, including Touch 'n Go eWallet, Boost eWallet, GrabPay, Maybank, CIMB, Public Bank, Hong Leong Bank, DuitNow, FPX, and 7-Eleven Cliqq. Each of these third-party services operates under its own privacy policy and terms of service. Sonic188 is not responsible for the data practices of these third parties, and we encourage you to review their respective privacy policies before using their services.
Our gaming software providers — who supply slot games, live dealer tables, sports data feeds, and other gaming products — may collect limited technical data (such as session identifiers and game events) necessary to deliver their services. Such processing is conducted under data processing agreements with Sonic188 and is subject to the protections described in this Policy.
Sonic188 reserves the right to update or amend this Privacy Policy at any time. Where amendments are material — for example, a change in the types of data we collect, the purposes for which we use it, or the third parties with whom we share it — we will provide advance notice via a prominent notice on the Platform and, where possible, by email to the registered address associated with your account.
The "Last Updated" date at the top of this Policy indicates when the most recent version was published. Continued use of the Platform following the effective date of any amendment constitutes acceptance of the revised Policy. If you do not agree with the amended Policy, you should cease using the Platform and may request closure of your account by contacting our support team.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which Sonic188 handles your personal data, please contact our Data Privacy team through the following channels:
Sonic188's support team operates in alignment with Malaysian Standard Time (MYT, UTC+8), with primary staffing between 09:00 and 23:00 MYT daily, and reduced but live support outside those hours.
Sonic188 is built on transparency, security, and genuine respect for every Malaysian player who trusts us with their data and their gaming experience. For players aged 21 and above only.